Shipping and Return Policies

Orders placed Friday-Sunday will be shipped the following business day.

Orders placed Monday-Thursday will be shipped within 2 business days unless otherwise stated on our website.

We will note any foreseeable delays via a header banner on our website and/or email you directly as deemed necessary.

We will ship your order via UPS or USPS

Orders placed before December 20th, 2024 will have a 90 day *free return policy. We are confident that you'll love our product as much as we do but want to give you the confidence to purchase this as a gift and not worry about having to pay for return shipping.

Orders placed after December 20th, 2024 will have a 30 day *free return policy.

Please email us your order number and a reason for return at info@rigmates.com and we will send you the return label.

*free returns are only valid for the lower 48 United States. HI, AK and Puerto Rico will be charged additional fees.

We didn't know what size the holes on our rig were either when we started thinking about Rigmates.

There's a $10 price difference going from the 5/8" to the 1". We will refund you if switching from 1" to 5/8" and charge if moving up to the 1" from 5/8".

The pins are easily interchangeable so email us at info@rigmates.com to get it sorted out.